CONCIERGE MEDICAL CENTER

Welcome to Concierge Medical Center

2010-06-03T00:04:00.000-07:00

Concierge Medical Center navigates the complex healthcare system for you and brings you facilitated access to the best possible care. In today's office practice environment, most doctors have between 1,500 and 4,000 patients and see an average of 18 to 35 people per day. Patients have to wait for appointments, wait for the doctor and then see the doctor for a limited amount of time. You are no more than a number to most physicians. There is usually just enough time to deal with your immediate needs, but often there is little time to help with some of the larger issues that you face in managing your medical care.

Concierge Medical Center is a private company devoted to enhancing patient physician relationships by implementing a model of care that benefits both patients and physicians. For patients it means opportunity for more time and personalized preventive services. For physicians it means more time for individual services; a focus on preventive care; and direct reimbursement that reflects the value of their time and services.

About Concierge Medical Center

2010-05-29T13:59:00.000-07:00

Concierge Medical Center will ensure that all Members realize their highest expectations for their health. Concierge Care comes in many variations and is called many different things, platinum practice, executive health care, retainer medicine; but the common theme is that the patient pays the physician directly – and in return receives the kind of care and service desired. To a greater or lesser extent depending upon the practice, the insurance company is removed from the middle of the physician patient relationship. As a result, the term, concierge care, is now giving way to the term, direct practice.

Every patient and every physician in the United States knows that the current insurance driven health care system leaves much to be desired. Patients often wait weeks or months for rushed appointments with distracted physicians. Patients can not get through to physicians by telephone or e–mail. Finally, after the patient finally sees the physician and agrees on a plan, the insurance company may then intervene to change that plan. Concierge Medical Center was created in response to these and other problems.

Concierge Medical Center offers better service of health care to our patients. We do this in large part by caring for a smaller number of patients per physician – essentially transitioning from an assembly line model to a handcrafted model. Our meidcal center have 200 patients per physician, compared with 2,000 3,000 in standard contemporary medical practice. Benefits of joing Concierge Medical Center are:

Nicer and less crowded reception areas
Elegant and well appointed offices
Priority, same day or guaranteed next-day appointments
Weekend appointments
House calls and out of office care
Preventive care and wellness advice
Telephone and email consultations
Accompanying patients to appointments with specialists

Contact Us

2010-05-28T14:08:00.000-07:00

Please complete the form below and a Concierge Medical Center representative will be in touch with you soon to let you know how becoming a part of the Conciege Medical Center family can improve your life and redefine quality healthcare.

Testimonials

2010-05-27T14:10:00.000-07:00

"The staff is friendly, courteous, and supportive. I could not ask for more in my healthcare - all questions are answered in detail to my complete understanding. I feel surrounded by a caring an empathetic environment." - Jasmine K.

"I love that the doctor has the time to spend with me and is concerned about our needs as well as preventative care practices." - Brian R.

"Being a part of this program provides peace of mind." -Jack R.

"My mother is the patient. She's 92 years old, never voluntarily sees a doctor but her concierge doctor has been first rate. My mother is low income, but the money spent for this personal doctor/patient relationship and trust is priceless for our family." -Tony M.

"My physical discovered breast cancer 5 months before I was due for a mammogram, which has saved my life." -Michelle R.

"I am thrilled with the concierge medicine concept" -Lisa B.

"I couldn't have signed up for this at a better time. In September, I was very sick and had emergency surgery. Although my doctor would have provided the same great care, it was nice to have his cell number and the extra attention during those few months that I had a lot of question and concerns. Sincere gratitude and appreciation to my doctor and staff!" -Ralph R.

"I am very, very happy with this program. It's such a good feeling to know my doctor is there if I need him. The staff is wonderful just as they are. The doctor is doing it all." -Darya K.

"Recently my husband had a very bad episode from which he nearly died. Our physician's care and handling during this eleven-day event was textbook perfect. This would have not been feasible without the concierge program." - Hilda N.

"During my physical my doctor felt a lump in my right breast which turned out to be cancer. If not for my physical it may not have been caught so soon, before it had a chance to spread. I am almost done with treatment and I am doing well." - Jennifer S.

"Mostly it's been my husband who has utilized the concierge services and we were very appreciative of the doctor's availability returning our calls evenings and weekends when my husband was having some significant health issues." -Kelly C.

"It's great having quick responses to questions and to get appointments with short notice when something arises." - Mike L.

"If I hadn't enrolled in this program where all the appointments are made for me, I'd still be delaying the mammogram that revealed my breast cancer. I was referred to the top Breast Clinic for what turned out to be an abnormal mammogram." -Linda E.

"This new service is a blessing. I'm optimistic that the proactive health care will result in a better quality of life. I'm just a regular person. I'm not a VIP- I just realize my need for quality health care." -Reza V.

FAQ

2010-05-26T14:13:00.000-07:00

How do you define “concierge” or “retainer medicine”?

Retainer medicine, sometimes referred to as “concierge” or “boutique” medicine, is a different type of care delivery experience in which physicians limit the size of their patient panel in order to provide more proactive health care services and greater convenience and access to their patients. Patients pay a defined fee to experience this type of care, the specifics of which vary among physician practices.

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What is the Concierge Medical Center Membership?

Concierge Medical Center offers a more ideal and thoughtful approach to medicine. For a fixed annual fee, patients get deluxe internal medicine care and many unique benefits including no waiting for appointments, unhurried visits, and access to their physician 24 hours a day by cell phone. Our Concierge Medical Center physician has a limited number of patients, which allows him to provide the most compassionate, comprehensive, and thorough care possible.

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Can I just get an appointment with Doctor Ahdoot without becoming an Annual Member?

Yes. You can get an appointment without becoming an Annual Member of Concierge Medical Center but prices for service will vary.

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What advantages does the Concierge Medical Center Annual Membership offer?

* 24/7 access to your personal physician via cell phone
* Comprehensive yearly “Executive Physical”
* Top Board Certified physicians
* Same day appointments
* Relax and Unhurried visits
* High end referral network
* Quick appointments with specialists
* Written comprehensive treatment plans
* Dedicated support staff for patients
* House calls available
* Weekend Appointments Available
* No deductible. No co-payments. One flat fee.

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What services are included in the annual membership fee?

* Basic Blood Tests
* Expedited Test Results
* Basic X-Rays
* Flu Shots
* Basic Vaccinations
* Heart EKG’s
* Weight Loss/Exercise Programs
* Yearly Gynecologic Exam
* Pap Smears
* Comprehensive Health Consultation

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What is the annual “Executive Physical” exam?

All Concierge Medical Center patients receive an annual physical like that of the CEO at Google. Each year, patients are carefully checked head to toe and all medical problems are addressed.

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How many patients does the physician have?

Concierge Medical Center physician is limited to patient base of 200. This contrasts with as many as 4000 in a traditional physician’s office. Our patient limit ensures that all clients have access to our physician and also ensures the personalized and thorough care we promise.

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As a Concierge Medical Center patient, can I truly be in touch with my physician at anytime day or night?

Yes. You have direct cell phone access to your physician and can call him anytime.

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Do you perform house calls?

Yes, Concierge Medcial Center physician performs house calls.

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How do retainer practices fit into the current health care structure (i.e., Medicare, insurance companies, etc.)?

A retainer practice focuses on patients in a proactive continum of care. You get to know your patients well and help them to coordinate their healthcare. The retainer practice also offers a different service level that might include cell phone and/or e-mail access, same day appointments, longer physicals and routine appointments, coordination with fitness and nutrition providers and 24/7 access.

Terms and Conditions

2010-05-25T14:20:00.000-07:00

Notice of Privacy Practices

To our patients. This notice describes how health information about you (as a patient of this practice) may be used and disclosed, and how you can get access to your health information. This is required by the Privacy Regulations created as a result of the Health insurance Portability and Accountability Act of 1996 (HIPAA)

Our commitment to your privacy

Our practice is dedicated to maintaining the privacy of your health information. We are required by law to maintain the confidentiality of your health information. We realize that these laws are complicated, but we must provide you with the following
important information:

Use and disclosure of your health information in certain special circumstances
The following circumstances may require us to use or disclose your health information:

1. To public health authorities and health oversight agencies that are authorized by law to collect information.
2. Lawsuits and similar proceedings in response to a court or administrative order.
3. If required to do so by a law enforcement official.
4. When necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the
public. We will only make disclosures to a person or organization able to help prevent the threat.
5. If you are a member of U.S or foreign military forces (including veterans) and if required by the appropriate authorities.
6. To federal officials for intelligence and national security activities authorized by law.
7. To correctional institutions or law enforcement officials, if you are an inmate or under the custody of a law enforcement official.
8. For Workers Compensation and similar programs.

Your rights regarding your health information

1. Communications. You can request that our practice communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work. We will accommodate reasonable requests.

2. You can request a restriction in our use or disclosure of your health information for treatment, payment, or health care operations. Additionally, you have the right to request that we restrict our disclosure of your health information to only certain individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you.

3. You have the right to inspect and obtain a copy of the health information that may be used to make decisions about you, including patient medical records, but not including psychotherapy notes. You must submit your request in writing to Jacob Ahdoot, M.D.

4. You may ask us to amend your health information if you believe it is correct or incomplete, and as long as the information is kept by or for our practice. To request an amendment, your request must be made in writing and submitted to Doctor Jacob Ahdoot. You must provide us with a reason that supports your request for amendment.

5. Right to a copy of this notice. You are entitled to receive a copy of this Notice of Privacy Practice. You may ask us to give you a copy of this Notice at any time. To obtain a copy of this notice, contact our front desk receptionist.

6. Right to file a complaint. If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the department of Health and Human Services. To file a complaint with our practice, contact Jacob Ahdoot, M.D. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

7. Right to provide an authorization for other uses and disclosures. Our practice will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law.

If you have any questions regarding this notice or our health information privacy policies, please contact Dr.Jacob Ahdoot, M.D.

PHYSICIAN-PATIENT ARBITRATION AGREEMENT

Section 1: Agreement to Arbitrate: It is understood that any dispute as to medical malpractice, that is as to whether any medical services rendered under this contract were unnecessary or unauthorized or were improperly, negligently, or incompetently rendered, will be determined by submission to arbitration as provided by California law, and not by a lawsuit or resort to court process except as California law
provides for judicial review or arbitration proceeding. Both parties to this contract, by entering into it, are giving up their constitutional rights to have any such dispute decided on a court of law before a jury, and instead are accepting the use of arbitration.

Section 2: All Claims Must be Arbitrated: It is the intention of the parties that this agreement bind all parties whose claims may arise out of or related to treatment or service provided by the physician including any spouse or heirs of the patient and any children, whether born or unborn, at the time of the occurrence giving rise to any claim. In the case of any pregnant mother, the term “patient” herein shall mean the
mother and the mother’s expected child or children. All claims for monetary damages exceeding the jurisdictional limit of the small claims court against the physician, and the physician’s partners, associates, association, corporation or partnership, and the employees, agents and estates of any if them, must be arbitrated including, without limitations, claims for loss of consortium, wrongful death, emotional distress or punitive damages. Filing of any court by the physician to collect any fee from the patient shall not waive the right to compel arbitration of any malpractice claim.

Section 3: Procedures and Applicable law: A demand for arbitration must communicate in writing to all parties. Each party shall select arbitration (party arbitrator) within thirty days and a third arbitrator (neutral arbitrator) shall be selected by the arbitrators appointed by the parties within thirty days of a demand for a neutral arbitrator by either party. Each party to the arbitration shall pay such party’s pro rata share of the expenses and fees of the neutral arbitrator, together with other expenses of the arbitration incurred or approved by the neutral arbitrator, not including counsel fees or witness fees, or other expenses incurred by a party for such party’s own benefit. The parties agree that the arbitrators have the immunity of a judicial officer from civil liability when acting in the capacity of arbitrator under this contact.

This immunity shall supplement, nit supplant, any other applicable statutory or common law. Either party shall have the absolute right arbitrate separately the issues of liability and damages upon written request to the neutral arbitrator. The parties consent to the intervention and joiner in this arbitration of any person or entity which would otherwise be a proper additional party in a court action, and upon such intervention and joiner any existing court action against such additional person or entity shall be stayed pending arbitration. The parties agree that provision of California law applicable to health care providers shall apply to disputes within arbitration agreement, including, but not limited to, Code of Civil Procedure Section 340.5 and 667.7 and Civil Code sections 3333.1 and 3333.2. Any party may bring before the arbitrations a motion for summary judgment or summary adjudication in accordance with the Code of Civil procedure. Discovery shall be conducted pursuant to code of Civil procedure section 1283.05; however, depositions may be taken without prior approval of the neutral arbitrator.

Section 4: General Provisions: All claims based upon the same incident, transaction or related circumstances shall be arbitrated in one proceeding. A claim shall be waived and forever barred if (1) on the date notice thereof is received, the claim, if asserted in a civil action, would be barred by the applicable California statute of limitations, or (2) the claimant fails to pursue the arbitration claim in accordance with the procedures prescribed herein with reasonable diligence. With respect to any matter not herein expressly provided for, the arbitrators shall be governed by the California Code of Civil procedure provisions relating to arbitration.

Section 5: Revocation: This agreement may be revoked by written notice delivered to the physician within 30 days, or signature. It is the intent of this agreement to apply to all medical services rendered any time for any conditions.

Membership Overview

2010-05-24T14:38:00.000-07:00

Concierge Medical Center membership will be limited to 200 patients. During our concierge hours, we will see one or two patients per hour and will deliver an annual preventive screening physical examination and follow-up care. As a result, regular appointments will be available same day or next day and will begin on time! Follow-up visits can be scheduled during concierge hours or traditional hours for members. The advantage for joining our program is more personal time with our Doctor, more time for advice, advocacy and emotional support; and more time to help you manage all of your health care needs.

Annual Membership Benefits

24/7 access to your personal physician via cell phone or House Calls
Comprehensive yearly Executive Physical
No waiting hours in the waiting room
Same day appointments
Relax and Unhurried visits
Proprietary referral network
Dedicated support staff for patients
House calls Available
Weekend Appointments Available

Services Included in Annual Membership Fee

Basic Blood Tests
Expedited Test Results
Basic X-Rays
Flu Shots
Basic Vaccinations
Heart EKG’s
Diet Plans/Exercise Programs
Yearly Gynecologic Exam
Pap Smears

Same or Next-Day Appointments With Your Concierge Doctor

You are guaranteed timely appointments with your doctor. The days of waiting weeks to see your physician are over. Catching issues early, before they become severe problems, not only is good for your health and well being, it saves you time and money.

Focus on Proactive Health

Concierge Medical Center physicians have the time to focus on keeping you healthy and out of the hospital, rather than triaging illnesses after the fact. Concierge doctors proactively care for you with the goal of helping you achieve maximum health and quality of life. Your personal physician will develop a customized plan based on the findings of your Executive Physical and meet with you regurlarly to monitor your progress.

Services

2010-05-23T14:39:00.000-07:00

Our personalized healthcare is a unique combination of exceptional medical resources, unmatched range of services and outstanding care allowing Members efficient access to the finest healthcare experiences, expert guidance through the complex healthcare system and assurance in leading the healthiest lives possible, at home and abroad.

Every patient in Concierge Medical Center will receive an annual comprehensive physical examination that will help us create a wellness plan for you based on your individual needs. It will include elements that are beyond what regular physicals include.

You will receive:

Annual health assessment
Comprehensive annual screening examination
Same day or next day appointments
Convenient dedicated concierge office hours
Appointments that begin on time
Extended, unhurried office visits
Physician availability 24/7 by personal cell phone
Dedicated office phone number
Insurance claim facilitation
Medical information and health counseling for travel
A team approach to wellness and prevention

House Calls

2010-05-22T14:40:00.000-07:00

When most people think about house calls by a physician, they only recall seeing it in a movie as a popular practice from the past. At Concierge Medcial Center we place tremendous value on the doctor-patient relationship and understand that it may not be practical or possible for you to visit our office sometimes.

Our House call service is used by many people who are busy and cannot take the time to visit our office ask our physicians to visit them at their home or office. Many fortune 500 CEO's and film executives with rigorous schedules appreciate the convenience of a House call. In addition, many elderly patients who have a difficult time coming to the practice due to difficulty getting around appreciate receiving care in the comfort of their home or office. Our physicians come fully equipped to do blood draws, throat cultures, a full examination, and a variety of other things if needed.

How much does a house call cost?

$500/visit + $100/hour for travel. An additional charge may apply for certain bloods tests or procedures done.